Sensitive-feedback response rules
The workflow defines what is monitored, who reviews it and who is allowed to respond. Sensitive matters move to a private route.
Dental practices / Reputation
Let trust rest on something real.
Keep information accurate, listen to genuine feedback and agree how concerns move from a public comment to a responsible owner.
What the work can include
Reputation deliverables for dental practices
Neutral feedback-request process
Requests for genuine feedback are neutral. Review purchases, incentives and selective positive-only solicitation are not part of the service.
Private escalation ownership
Accurate information, verified evidence and explicit permissions support public trust. Any unsupported claim is held for review.
Publication and permission register
Escalation categories route relevant issues to operations or the authorised professional. The agency does not resolve matters beyond its remit.
Credential and opening-hours checks
Reporting summarises recurring feedback themes and action status without exposing sensitive customer details. Response counts are not rating promises.
Recurring concern report
The maintenance record tracks approvals, information changes, corrections and next steps so responsibility remains clear.
Dental professional rules need separate review. No treatment guarantees, before-and-after promotions without approval, patient-list marketing or sensitive medical-data collection.
Built for dental practices
Know the rules.
Show the proof.
Industry expertise is the part a generic agency or an AI tool cannot fake. Every claim we help publish is checked against these first.
Rules we work within
- Dental Council of India code of ethics on advertising and self-promotion
- ASCI guidelines on treatment claims and before/after images
- Digital Personal Data Protection Act, 2023
Pointers for review, not legal advice. Specialist sign-off is arranged where your claims need it.
What a trustworthy dental practices brand shows
- Dentist qualifications and registration shown
- Transparent consultation and treatment price ranges
- Sterilisation and hygiene practices explained
- Consent-based patient cases
Use this to judge any provider—including us.
What reaches your team
A useful handover.
Not a mystery report.
- The approved work plan and final deliverable folder
- Access and ownership record for agreed accounts
- Approval log and factual sources provided by your team
- Measurement definitions and the limits of available data
- Priority recommendations for the next phase
Free · 2 minutes · no email
How healthy is your
dental practices brand?
Answer eight quick questions written for dental practices businesses. Get a score, your weakest area and the first three things to fix.
- Sample questionTreatment pages explain what happens, typical steps and costs—without promising results.
- Sample questionA patient knows exactly what happens after they book (confirmation, reminders, what to bring).
- Sample questionYour clinic name, dentist names and specialities are identical across Google, website and signage.
The customer experience
Practice-clarity programme.
These are the stages we design around. Open the interactive map to inspect the work and handoff.
- 01
Understand
Publish approved practice and service information.
Reviewed page structure - 02
Prepare
Explain administrative steps and what information is needed.
Preparation information supplied by the practice - 03
Contact
Route enquiries without requesting treatment histories.
Administrative enquiry handoff - 04
Listen
Handle feedback carefully and review recurring administrative concerns.
Privacy-aware reputation workflow
What is included in reputation for dental practices?
Typical deliverables are sensitive-feedback response rules, neutral feedback-request process, private escalation ownership, publication and permission register. The exact quantities, revisions and handover are fixed in the statement of work before work begins.
How much does reputation cost?
Work usually starts with Diagnose the problem (from ₹25,000), which confirms whether reputation is the real priority. The closest engagement, Operate & improve, has a proposed starting fee of ₹70,000 per month. A final quotation follows the scope agreement.
How do you measure reputation?
Against measures agreed up front, such as accurate practice information, correct enquiry handoffs, administrative response time. Activity, valid enquiries and client-recorded outcomes are reported separately, and missing attribution is documented rather than estimated.
What do you need from us?
A named reviewer, accurate business information, authorised images and evidence, access to the relevant accounts and an operational contact who owns the next customer action.
Can a dental clinic use before and after photos?
Only with the patient’s written consent, without exaggeration or editing, and without implying every patient will get the same result. Professional ethics and advertising guidelines both apply, so review them before publishing.
What makes patients choose one dental clinic over another?
Clarity and reassurance: who the dentist is, what a first visit involves, how much it roughly costs, and how easy it is to book and get a reply. Accurate local listings and genuine reviews matter more than discounts.
The next considered step
A more reassuring first step.
Let’s start there.
Tell us about the business, the gap and the work you need. Start with a useful brief—not a bigger package.